Frequent Questions
You are in: Home > Frequent Questions
What are your Standard colors? What does it cost to ship my furniture?
What about Optional paint? How are these packaged for shipping?
Do you have Optional laminates? Is it hard to assemble the benches?
Do you take Custom orders? What is the best work surface height for me?
Do you handle Custom sizes? What is included with an ESD system?
What are your Standard colors?

White "Formica" laminate tops and Cardinal™ medium blue/gray or black powder paint.
 
What about Optional paint?
 
You may specify other colors for a one time per order charge of $120. Click here to see all available paint colors.
 
Do you have Optional laminates?

You may specify another laminate color for a one time per order charge of $50, plus $10 per bench.Click here to see all available laminate choices.
 
Do you take Custom orders?
 
BenchPro™, our manufacturer has the capacity to make virtually any product from wood and steel. They can also use any Nevamar™ laminate, and can powder paint in any Cardinal™ color. Chrome brass, zinc plating also available. Custom orders generally take one or two weeks, depending on size, availability of materials and complexity.
 
Do you handle Custom sizes?
 
Need longer? Because longer means weaker we recommend multiple benches be used for lengths greater than 10' feet.
 
Need wider? Series K offers our widest benches, with sizes up to 60" wide. See K-Series.
 
What does it cost to ship my furniture?
 
After you have selected the benches and options, your Phoenix Distributing customer assistance contact will send you a quote to include the price of shipping the product to your location.
 
This freight quote is based on the size, weight, and freight classification of the shipment, and reflects the maximum discounts available to a shipper of our size.
 
Sometimes our larger customers receive even larger discounts, and request us to use their carrier.
 
How are these packaged for shipping?
 
Series K and Series D are both packaged flat (disassembled) in 6" high cartons. These cartons have internal bumper strips to protect the edges of the tops, plus the corners have additional edge protectors. The individual boxes are placed on pallets, and are strapped down. Pallet wrap film is applied.
 
Is it hard to assemble the benches?

  • Boxes are placed flaps-up and opened. Legs are positioned. Two bolts are inserted per leg. Benches are turned over.
     
  • Drawers are attached while the bench is still upside down. Slide out top drawer. Remove 2 screws from bench frame. Insert and tighten 2 screws, replace drawer.
     
  • FootRests are attached by one bolt on either end. Bolt heads are hidden inside the tube by snapping a plug over the attaching hole.
     
  • Uprights are attached by sliding them into position over the two predrilled holes in the back corners. Put screws in the two holes.
     
  • Upright attached options are attached by sliding their tabs into the slots on the uprights, then tapping them on the top to lock them.
     
  • Earthquake Safety: Although we have never been notified of any options becoming dislodged, we offer an earthquake safe (at no additional cost) optional mounting system which slides over the top of the uprights. You can view this by clicking on "lights", then checking the 45 degree light frame mounting hardware drawing.
What is the best work surface height for me?
 
We have seen orders for almost every work surface height. Some customers want to sit down and work, others want to stand. Here are some thoughts that may be of assistance:
  1. Desks are 30" high.
     
  2. Desk chairs usually have a seat cushion height adjustability range of 17" to 22".
     
  3. Work surfaces should never be more than 8"-9" higher than the top of the chair range. Conclusion: If you need a work surface higher than 31", you will need a taller chair.
     
  4. Taller chairs usually have a foot ring and a wider base. (Adjustable foot rings are critical as employees come in all sizes too.)
     
  5. Our taller chairs have a seat cushion height adjustability range of 21" to 31". (Some brands have ranges of only 5" or 8".)
     
  6. We do not recommend chairs be used at benches with work surfaces of 37" and higher, as some employees will attempt to "climb" the chair, and could be injured when the chair rolls or tips.
What is included with an ESD system?
 
ESD Systems include 2 grounding lugs, 2 wrist strap jacks, 2 green grounding wires and Nevamar™ ESD laminate. All tops come standard with an internal system connecting all laminate sections.
 
All content copyrighted 2008. All rights reserved. 
 
800-743-1318
Distributor Login